Here is a sample of the Healthcare white paper:
Quality Management Systems – Process Improvement Guidelines for Healthcare Service Providers
IWA 1:2005 - A Tool for Interpreting the ISO 9000 Series of Standards
The healthcare industry is currently searching for answers to begin to solve issues with ongoing inefficiencies,waste, patient errors, increasing risk, etc., and although a number of different solutions have been sought, the answer lies in the implementation of and registration to the ISO 9001:2000 standard using the IWA 1:2005 guidance document tool. The healthcare industry is roughly 20 years behind most other industries in terms of the adoption of management systems standards, such as the widely adopted ISO 9001:2000 standard. This can be attributed to a number of factors including a lack of mandates from governing bodies and patients/clients, as well as an industry -wide significant gap in knowledge regarding these standards.
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